Trusted Craftsmen in Your Area – How Fix! Selects Specialists

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In a world where home repairs often become a source of stress, trust in craftsmen becomes more important than ever. Fix! aims to change this – through an intelligent selection system, technology, and a true understanding of customer needs. This article will reveal how we find and approve the best craftsmen in every area of Bulgaria to ensure security, quality, and transparency in every service.

What does "trusted craftsman" mean?

Many people have experienced disappointment from unscrupulous contractors – poor quality repair, hidden fees, or not showing up at the agreed time. For Fix! "trusted craftsman" is not just a label, but a standardized process and responsibility to the client. This includes:

• Verification of professional skills and qualifications
• Real recommendations and reviews from clients
• Constant quality control of the service
• Secure and transparent payment

Step by step: How we select specialists

1. Strict verification of documents and experience

Every candidate craftsman goes through a multi-stage verification. We require:

• Proof of qualification (diplomas, certificates, licenses)
• Tax registration (for companies and self-employed individuals according to the Personal Income Tax Act and VAT Act)
• Check for absence of legal proceedings and administrative violations
• Portfolio with completed projects and photos from previous repairs

2. Interview and practical tests

To ensure real skills, candidates go through an interview with our expert team. For key specialties (electrical, plumbing, gas, heating), a practical test is also required according to certain standards (e.g., compliance with BDS EN 60204-1 for electrical installations).

3. Reputation and recommendations check

Fix! requires at least three recommendations from previous clients or employers. We use modern online tools to analyze reputation on Google, Facebook, and specialized Bulgarian forums (e.g., bgremont.com). We closely monitor negative signals and analyze them individually.

4. Live test projects

In rare cases, for new or less known 

specialists, Fix! organizes test projects in real conditions. This allows us to evaluate not only technical execution but also communication with the client, adherence to deadlines, and attitude towards the property.

The technology behind the choice: Geolocation and intelligent matching

Fix! uses an advanced algorithm for matching requests and craftsmen based on:

• Geolocation of the client and craftsman (accurate to neighborhood or locality)
• Specialization and available hours of the contractor
• History of ratings and number of successfully completed projects
• Price range according to the requested work and the market in the specific region

This way, the client always sees the most suitable and available craftsmen in their area without unnecessary waiting or compromising on quality.

What makes Fix! different from standard ads and forums

1. Transparency and price control

Only craftsmen with clearly described price lists work on the platform – no hidden fees, "on-site markups," or unclear offers. The client can compare offers, see a breakdown of the price by materials and labor, and if needed, request additional clarification directly in the chat.

2. Secure payment and guarantee

Fix! provides an escrow system – payment is held until the repair is completed and confirmed by the client. In case of a dispute, the platform offers a free arbitration service and a refund in case of proven violation.

3. Real reviews and rating system

Every completed order is mandatorily rated by the client. The system does not allow fake reviews or manipulations, and negative ratings lead to temporary or permanent exclusion of the craftsman from the platform.

Real stories: How it works in practice

A client from Plovdiv, Mrs. Ivanova, shares: "I urgently needed plumbing repair in the bathroom. Through Fix! I found a craftsman with excellent reviews in my neighborhood, viewed photos from previous projects, and saw an exact price. Everything was correct, done on time, and without unpleasant surprises."

Craftsman Peter from Varna: "For me, Fix! is a chance to meet new clients without spending unnecessarily on advertising. I receive only real, suitable requests, and if a problem arises, I know the platform will protect both parties."

Benefits for businesses: How companies profit from Fix!

• Easier access to clients – through geo-targeting and intelligent matching
• More transparency – clear conditions and the opportunity to build 
  a long-term reputation
• Secure payments – no risk of delays or fraud
• Opportunity for training – Fix! offers webinars and courses for craftsmen on new materials, techniques, and regulatory requirements (e.g., changes in energy efficiency requirements for homes in 2025)

Tips for property owners: How to choose the best craftsman

• Clearly define your task and budget before making a request
• Review the portfolio and ratings of contractors
• Ask specific questions about materials and guarantees
• Do not hesitate to request additional information or an on-site meeting
• Use Fix!'s chat to clarify deadlines, prices, and additional services (e.g., purchasing and delivery of materials – often cheaper through the platform!)

Trends and innovations in craftsman selection in 2025

Fix! is working on implementing video interviews and automatic portfolio analysis through artificial intelligence. This will allow even more accurate recognition of true professionals and the elimination of "fake" craftsmen. Additionally, the introduction of dynamic price indices based on actual demand and seasonal changes in the construction and repair sector in Bulgaria is planned.

Frequently Asked Questions

How do I know if the craftsman is licensed and qualified?

Fix! only allows craftsmen on the platform who have provided official documents for qualification, license, or registration under current Bulgarian legislation. In each contractor's profile, you can see detailed information about their education and experience, as well as uploaded certificates.

What should I do if the craftsman is late or does not complete the repair as agreed?

All payments on Fix! are held until the work is completed and confirmed by the client. If a problem arises, you can open a dispute on the platform, and our team will review the case and offer a solution, including a refund in case of proven violation by the craftsman.

How much does it cost to use Fix! for the client?

Registration and posting requests are completely free. The client only pays the agreed price for the repair, with no additional fees to the platform. All prices are specified in advance and are paid securely.

Can I choose a craftsman from another city if there is no suitable one in my area?

Yes, Fix! allows requests to contractors from other regions, but it's good to consider possible costs for transportation and accommodation. If there are no suitable craftsmen in the area, the system automatically shows you the nearest available specialists.

Conclusion

Fix! not only connects clients and craftsmen – the platform sets a new standard in selecting trusted specialists. This way, repairs become easier, more predictable, and secure, and every property owner can enjoy comfort and quality in their own home. Choose the trusted path to repair – choose with knowledge, technology, and care for your peace of mind!